FAQ
Each theme also has its own FAQ in its section of the sidebar.
Can I use one purchase on several sites?
Section titled “Can I use one purchase on several sites?”No. A Regular or Extended license from ThemeForest covers one site (one end product). Buy the theme again for each site. See the license terms on ThemeForest.
Can I try the theme before buying it?
Section titled “Can I try the theme before buying it?”Yes: every demo is linked from the theme’s page on ThemeForest. Select Live Preview to open it.
WordPress says “The theme is missing the style.css stylesheet”. What now?
Section titled “WordPress says “The theme is missing the style.css stylesheet”. What now?”You uploaded the full download instead of the theme’s zip file. Download Installable WordPress file only, or unzip the full download and upload the theme’s zip from inside. See Getting started.
Do I need the companion plugin?
Section titled “Do I need the companion plugin?”Yes. It holds features the theme uses, such as the demo import, and content made with them depends on it. Keep it active and update it together with the theme.
How do I keep my changes when I update?
Section titled “How do I keep my changes when I update?”Settings, content, menus and widgets are kept. Changes to the theme’s own files are not: put them in a child theme. See Updating a theme.
Where is my purchase code?
Section titled “Where is my purchase code?”In your ThemeForest Downloads: Download > License certificate & purchase code. See Find your purchase code.
My support has ended. Can I still get updates?
Section titled “My support has ended. Can I still get updates?”Yes. Updates are free for every buyer. To ask us questions again, extend support on the theme’s page on ThemeForest. See Support.
Can you customize the theme for me?
Section titled “Can you customize the theme for me?”Custom development is not part of theme support. See Support for what we cover.
How fast do you reply?
Section titled “How fast do you reply?”We usually reply within 24 hours on business days, and always within 2 business days. See Support for what to send so we can help on the first reply.