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Ask us about a theme from The Build Flow: a setting you cannot find, a feature that does not work as described, or a bug. See Support for what we help with. We usually reply within 24 hours on business days, and always within 2 business days.

We reply to this address.

The address of the site that uses the theme, starting with https://.

The theme you need help with. Its version is in Appearance > Themes.

In your ThemeForest Downloads: Download > License certificate & purchase code. How to find your purchase code

What you did, what you expected and what happened instead, and the page where it happens. Never send your WordPress or hosting passwords.

Up to 5 files, 10 MB in total: images, PDF, MP4 or MOV videos, plain text or ZIP.

What happens next: We usually reply within 24 hours on business days, and always within 2 business days. You get a confirmation email right away, and our reply comes to the email address above.

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